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VOIP Solutions
We have the expertize to build a VoIP based extensible EPABX system. The system runs on standard PC hardware and provides scalability and advance feature set at a fraction of cost of similar solutions.
Core Feature
- Ready for enterprise deployment
- Unlimited extensions
- Works on existing computer networks – LAN, Wifi etc
- Software phone works on Windows, Linux, and Mac. Hardware phones too available
- Extensible integration options with other enterprise systems
Telephony Feature
- Extensions can be numbers or characters, and as long as neededt
- Voice mail facility
- Call forwarding, call barring, on hold
- International calls can be routed through your international VoIP account
- Design your own interactive voice response system
- Directory of extensions available to callers
- Whitelist / Blacklist incoming calls
- Email to Fax / Fax to Email
Advanced Feature
- Integration with computer applications
- Effective solution for inbound / outbound call centers
- Effective IVR solutions possible
- Works on Linux servers – providing high reliability
Administration Feature
- Access control on calls – even for groups
- Full Call Detail Recording
- Much less work for the operator
- Integration with enterprise authentication system
- The computer maintenance person can manage the system
Costs
- EPABX Server with compatible Digium card
- Installation and Setup charges
- Telephony instruments as required
- Integration charges as applicable
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